At Pay4 we take the protection of any personal data we collect very seriously. This Introducer Privacy Notice is intended to provide you with details of how we collect and use your data as well as explaining your rights as a data subject.
Please read this notice carefully to fully understand that by entering into an Introducer Agreement, you are agreeing to the use of your personal information as described in this notice.
Under the EU’s General Data Protection Regulation personal data is defined as:
‘any information relating to an identified or identifiable natural person (data subject).’
To enable you to introduce potential customers to us, and for us to remunerate you for successful introductions made, we need to collect personal data limited to contact details and bank account information. Failure to provide this information may result in us being unable to facilitate the payment of the introduction fee. Therefore, processing your personal data is necessary for the performance of a contract to which you have entered into, or in order to take steps at your request prior to entering into a contract.
We will not share any of the information you have provided with any third-parties for marketing purposes or store any of your information outside of the European Economic Area.
In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
We may pass your personal data onto third-party service providers contracted to Pay4 to support us in maintaining Introducer Agreement services. Any third parties that we may share your data with are obliged to keep your details secure, and to use them only to support the fulfilment of the service we provide to you. When they no longer need your data to fulfil this service, they will dispose of the details in line with Pay4’s procedures. The third-party entities we pass your information onto are as follows:
The third-party entities we pass your information onto are as follows:
Full details of the third-party service providers we use are available from our Data Protection Representative on request (detailed below).
Pay4 will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Pay4 is required to retain information in accordance with the law, such as information needed for audit purposes.
How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs. It is the introducers responsibility to notify Pay4 when they no longer intend to provide referrals to us. This will then result in the end of our relationship and the point at which the record retention period commences. Details of our record retention schedule is available on request from our Data Protection Representative (detailed below).
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to measures and procedures to minimise the risk of unauthorised access and disclosure.
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
At your request Pay4 can confirm what information we hold about you and how it is processed. If Pay4 does hold personal data about you, you can request the following information:
Pay4 may modify or update this notice when necessary to reflect feedback and changes in our products and service; so, please review it regularly. When we update this notice, we will revise the ‘Last Update’ date at the top of the notice.
If there are material changes to the notice or in how we use your personal data, we will notify you either by posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to regularly review this notice, which can be accessed via our external website or requested from our Data Protection Representative, to learn more how Pay4 is using and protecting your information. Your continued use of the service or products after any modification to this notice will constitute your acceptance of such modification and updates.
In the event that you wish to make a complaint about how your personal data is being processed by Pay4 (or third parties as mentioned above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and / or Pay4’s Data Protection Representative.
The details for each of these contacts are:
|Supervisory authority contact details||Data Protection Representative|
|Contact Name:||Information Governance department||Data Protection Representative|
|Address line 1:||Information Commissioner’s Office||Pay4|
|Address line 2:||Wycliffe House||1st Floor, Southgate House|
|Address line 3:||Water Lane||Southgate Street|
|Address line 4:||Wilmslow, Cheshire||Gloucestershire|
|Address line 5:||SK9 5AF||GL1 1UD|
|Telephone:||+44 (0) 303 123 1113||+44 (0) 3332 021715|